Privacy Policy

Last Updated: September 2, 2025

At Cyond, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our platform, website, or related services (“Platform”).

Important Disclaimers Regarding Contractors

By using Cyond’s services, clients agree that their data may be shared with vetted professionals solely for repair execution. Please note the following:

• Clients are free to choose their own contractors, including third-party service providers.
• Cyond is not responsible for contractor quality, pricing, timelines, warranties, or contractual obligations.
• If you prefer not to share your details with contractors for service execution, you must inform us in advance.

Information We Collect

• Personal Information: Name, email address, phone number, organization details, and any information you provide when registering or contacting us.
• Usage Data: Device details, browser type, IP address, and usage behavior on our Platform.
• Transaction Data (if applicable): Payment details, which are processed securely via third-party gateways. We do not store sensitive card or UPI details on our servers.

How We Use Your Information

• To provide, maintain, and improve our services.
• To communicate updates, research insights, and other platform-related information.
• For billing, account management, and customer support.
• To comply with legal and regulatory obligations.

Data Sharing & Disclosure

We do not sell your personal information. We may share your data in the following limited circumstances: