Cyond offers subscription-based one-time paid services and/or subscription-based services for construction assessment,Water-leakage diagnosis, and tools (if applicable). This policy governs cancellations and refunds.
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Subscription Cancellation
Users may cancel their subscription at any time via their account dashboard or by contacting support.
Cancellation requests will be effective from the next billing cycle.
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Refund Eligibility
Refunds are only provided if:
A technical issue from our end prevents access to paid services.
Duplicate or unauthorized transactions occurred.
Any issue adhering to the T&CтАЩs.
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Non-Refundable Items
One-time Water Leakage Diagnosis or assessment fees (once service is initiated).
Subscriptions already consumed for more than 7 days in a billing period.
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Refund Processing
Approved refunds will be processed within 10-15 working days to the original payment method.
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Contact for Cancellations & Refunds
Email: info@cyond.com
Phone: +91 91333 03283
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тАЬAll refund and cancellation requests shall be processed strictly subject to adherence to the Terms & Conditions mentioned herein, irrespective of any individual circumstancesтАЭ.
