Cancellation & Refund Policy for Cyond (If Paid Services Are Involved)
Cyond offers subscription-based one-time paid services and/or subscription-based services for construction assessment,Water-leakage diagnosis, and tools (if applicable). This policy governs cancellations and refunds.
Subscription Cancellation
Users may cancel their subscription at any time via their account dashboard or by contacting support.
Cancellation requests will be effective from the next billing cycle.
Refund Eligibility
Refunds are only provided if:
A technical issue from our end prevents access to paid services.
Duplicate or unauthorized transactions occurred.
Any issue adhering to the T&C’s.
Non-Refundable Items
One-time Water Leakage Diagnosis or assessment fees (once service is initiated).
Subscriptions already consumed for more than 7 days in a billing period.
Refund Processing
Approved refunds will be processed within 10-15 working days to the original payment method.
Contact for Cancellations & Refunds
Email: info@cyond.com
Phone: +91 91333 03283
“All refund and cancellation requests shall be processed strictly subject to adherence to the Terms & Conditions mentioned herein, irrespective of any individual circumstances”.
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